At the National Level
Contacts of Maltese and EU-level authorities and networks for EU residents, companies and organisations to make complaints or report problems. As a citizen or permanent resident of an EU country, you have rights if you live, work or do business in other EU countries. If you have a problem or complaint on any of these rights, the best place to start in many cases is at the national level in the country of the concerned service, government administration or business.
![Valletta in Malta](https://malta.representation.ec.europa.eu/sites/default/files/styles/oe_theme_ratio_3_2_medium/avportal/P-033395/00-27.jpg?itok=AJ7voTVN)
At the EU Level
Although you will normally be able to better enforce your rights in your country of residence, the European Union also offers resources that may be able to help you, particularly if it relates to an issue with an EU institution.
![Europe Day 2021 celebration in Brussels](https://malta.representation.ec.europa.eu/sites/default/files/styles/oe_theme_ratio_3_2_medium/avportal/P-051106/00-05.jpg?itok=3yhJfR0I)
![Visit to the EC of the organisers of the first European Citizens' Initiative 'Right2Water'](https://malta.representation.ec.europa.eu/sites/default/files/styles/oe_theme_ratio_3_2_medium/avportal/P-025031/00-07.jpg?itok=lP9P480W)
![The Europe Direct Information Service in Brussels](https://malta.representation.ec.europa.eu/sites/default/files/styles/oe_theme_ratio_3_2_medium/avportal/P-040237/00-16.jpg?itok=aJaIbZ-l)
![The Europe Direct Information Service in Brussels](https://malta.representation.ec.europa.eu/sites/default/files/styles/oe_theme_ratio_3_2_medium/avportal/P-040237/00-28.jpg?itok=nbDtwVLC)